Having a reliable and responsive helpdesk team to answer your IT queries is the cornerstone of any IT Service. We have a team here to help you, to explain and offer solutions to your IT problems, to work through your scenarios and to make changes where required.
Our helpdesk team provide remote and onsite support to all our customers, giving them an outlet for IT answers and solutions. We utilise the ConnectWise Manage ticketing system, which allows our customers to log support tickets via email, telephone or via the helpdesk portal website. We pride ourselves on prompt service, and delivering on our SLAs and KPIs.
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Contact a member of our team to find out more